David Johnson

Vice President of Technology at CSG International
CSG International

David Johnson is an experienced technology executive leader at CSG International who has grown profit 15%, currently leading global software development and customer delivery, along with product portfolio – spanning a team of 200+ in a $1.2B global organization.

With 20+ years of experience, 15 of which in leadership roles, David has led organizations in large and small companies alike – IBM, Sungard, Dimension Data to name a few – driving technology innovation and new product development, including marketing, partner development and internal organization. He specializes in identifying market opportunities and delivering customer-centric technology solutions that meet customer needs and deliver revenue for the organization. David specializes in turning around and growing businesses by leading an innovative technology vision for lean, stable growth while engaging the team through consistent and high quality execution.

Throughout David’s career, he has participated in multiple M&As, both doing the studies and the analysis and assisting the implementation of mergers – meeting the 12% operational cost reduction and maintaining customer SLAs. David has also launched novel SaaS platform accelerating the integration process by over 60%, realizing faster returns and enabling aggressive growth.

David has found success in US and abroad. He has lived and worked in New Zealand, Australia, Canada, Germany and Bangladesh to name a few. He has led global teams from all parts of the world, fusing new ideas and cultures to create a unified and success-oriented team that embraces diversity and inclusion across cultural lines.

David transformed CSG technology strategy from 2021-23, where he created a modular services strategy, integrating 2 home-grown SaaS platforms that added data analytics, API integration and scalable growth. He devised this strategy to enable greater customer acquisition opportunities with lower costs – investing in cloud advantages and event-driven architecture. As part of this work, David integrated team reporting and analytics, increasing development productivity 87%, and increasing the on-time project completion rate from 52% to 96%. He also tightly integrated the Sales teams with Development teams, increasing the feedback loop and training on new systems, driving an integrated sales approach and better technology communication.

David regularly participates in though leadership through media appearances in blogs and journals and was featured in a podcast on innovative leaders. David earned a bachelor’s degree in computer science from the University of Missouri, followed by a master’s in business administration (MBA) from City University of New York (CUNY) and a graduate certificate in data analytics from Kansas State University. At CUNY, David was recognized as class valedictorian.

Connect with David on LinkedIn.

David on mentorship

I know I could not have achieved success without the support of many different people willing to give me a chance and show me how to be successful. These relationships have advanced my skills, shown me new ways of working and driven me to be more successful through my entire life. I am still close with all of them, from even 20 years ago. I am excited to pay that forward, to help others and provide a guiding light for them to find their own paths.

Specialty topics

  • Business Leadership
  • Technology strategy
  • Technology operations
  • Strategic Management
  • Career growth
  • International business
  • Data integration and digital transformation

Favorite books and learning resources

  • 5 Dysfunctions of a Team – Patrick Lencioni
  • The Black Swan – Dr Nassim Taleb
  • Verbal Judo – George Thompson

Fun facts

I have a pet turtle named Timmy. He is 24 years old, and an overabundance of personality. He loves people and always tries to (literally) climb the walls.