Campus Living

Front desk services

Welcome to the Housing & Residential Life front desk

The Housing & Residential Life front desk is located in Forest Hall 107. 

At the front desk we provide:

  • Mail services and package assistance
  • Work orders assistance
  • Connection to Resident Directors & Capstone Management
  • Resource referral & general assistance

Hours

Monday-Friday
9:00-4:00 pm

Closed weekends and all federal holidays

Contact

Mail & package information

Mail and package services are available to residents after they have moved in. Due to space constraints, we are unable to accept packages and mail for individuals who are not currently living in the Residential Village. Please to not send packages prior to moving in.

Mail & Packages

All mail will be placed in your unit mail box, which can be accessed with your assigned key. Package services are provided by Parcel Pending. Carriers place your package in lockers located in the Forest Hall mailroom. You will receive a notification from Parcel Pending when that occurs. We have limited lockers, please pick up packages promptly.

Food Deliveries

Grocery deliveries or take-out food (like DoorDash or UberEats) need to meet you outside of Forest Hall on Beardslee at the load/unload loaction.

University staff are not able to accept deliveries on your behalf.

Mailing address format

[FIRST & LAST NAME]
18612 Beardslee Blvd
[HALL] [UNIT #]
Bothell, WA 98011

Desk Assistant team

The front desk is staffed by our friendly and knowledgeable desk assistant team. Come visit the front desk during university business hours, they are always happy to help!