Managed Workstations
Managed Workstation Service
Managed (PC and Mac) workstations are proactively managed by UWB-IT to provide a well-maintained, secure workstation that includes software application deployment, security configurations, and patch management.
Obtain This Service
Features & Options
- Basic help desk support, which typically means assistance for common problems
- Standard operating system image including basic supported software (Microsoft Office and antivirus software)
- An over-the-network OS image delivery mechanism
- Operating system updates
- Anti-virus software installation and maintenance
- Proactive security mitigations for high risk vulnerabilities
- Re-imaging for compromised managed workstations
- Centralized software deployment
- Secure connection (Husky OnNet) to restricted campus services
Eligibility
- UW Bothell Faculty, Staff, and departments
Pricing
- University funded
Service & Availability Targets
- Patches delivered monthly
- Support available Monday – Friday 8am – 5pm, except for university holidays. Note: Hours change for summer quarter and interim.