The University of Washington Bothell emergency blogs by date

Email delivery delay

UPDATE 4:23 p.m.: The technical issue that caused a delay in inbound and outbound email messages in the @UW.edu domain has been fixed, and UW-IT expects that email will return to normal delivery times by tomorrow morning. UW-IT is continuing to monitor system recovery, including a backlog of emails being processed.

UPDATE 10:42 a.m.: Inbound and outbound email messages in the @UW.edu domain remain significantly delayed. Consider using alternative methods of communication for time-sensitive issues until this incident is fully resolved.

No estimated restoration time is available. Users are reporting that they are receiving most emails from outside the UW.

Original message: The University of Washington email system is experiencing some delays in receiving and sending emails due to a technical issue. UW Information Technology engineers are actively working with the vendor, who is deploying a possible fix.

Between 8 p.m. on Monday and 2 a.m. today, some inbound emails to UW accounts may have been lost and are not recoverable. Outbound @uw.edu messages were not lost. UW IT does not have an estimated time for a resolution. UW IT does not have an estimated time for a resolution.

Posted August 20, 2024 8:14 am